Shipping

Effective date: August 4, 2025

Where we ship

  • United States only at this time

  • Contiguous U.S. 48 states: Standard and Express

  • Alaska and Hawaii: Standard only

  • P.O. Boxes: Standard via USPS is supported

  • We cannot ship to military bases. APO, FPO, and DPO addresses are not supported

Order processing

  • Most orders ship in 2 to 5 business days

  • Processing times do not include carrier transit times below

  • Orders cannot be changed once they enter fulfillment

Shipping options and rates

All rates are calculated by total package weight at checkout. Carrier times are business days.

Standard • USPS 1 to 4 business days

Express • USPS Priority 1 to 3 business days

Free shipping

  • Standard shipping only

  • Free at $120 subtotal after discounts and before tax

Tracking

  • A tracking link is emailed when the carrier scans the package

  • If tracking shows delivered but you did not receive it, wait 48 hours, check with neighbors or building management, then contact us

Address issues and delivery problems

  • We ship to the address provided at checkout

  • Orders placed to unsupported addresses, including military bases and APO, FPO, or DPO, will be canceled and refunded

  • If the address is incorrect and a package returns to us, we can reship to a corrected address for the cost of postage

  • Once an order is in transit we cannot reroute it

Split shipments

  • Items may ship separately to meet speed and availability

Taxes

  • Sales tax is collected where required by law and is based on the shipping address

International

  • International shipping is not available yet

Support